Shipping Policy
Shipping Policy
Last Updated: [12/19/2025]
This Shipping Policy explains how PortaShot processes, ships, and delivers orders placed through our website for our portable coffee and espresso products.
1. Order Processing
Orders are typically processed within [1–3 business days] after payment is confirmed, excluding weekends and holidays. During high-demand periods, processing times may be extended.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
2. Shipping Destinations
We currently ship to:
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United States
We reserve the right to limit or cancel shipments to certain locations at our discretion.
3. Shipping Methods and Delivery Times
Shipping times vary depending on your location, selected shipping method, and carrier. Estimated delivery times are provided at checkout and are not guaranteed.
Typical delivery estimates:
-
Standard Shipping: [7–30 business days]
Delays may occur due to carrier issues, customs processing, weather conditions, or events beyond our control.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location, order size, and selected shipping method. Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.
6. Incorrect Addresses
Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses. Additional shipping fees may apply for reshipment.
7. Lost, Stolen, or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contact us at [support@yourbrand.com] within [X days] of the delivery date. We will work with the carrier to investigate the issue; however, we are not responsible for carrier-related delays or losses once the package is marked as delivered.
8. International Shipping
International orders may be subject to customs inspections, import duties, taxes, or fees imposed by the destination country. These charges are not included in the purchase price and are the responsibility of the customer.
Delivery times for international shipments may vary significantly due to customs processing.
9. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting to our website.
10. Contact Us
If you have any questions about this Shipping Policy, please contact us at:
Email: infoPortashot@gmail.com
This Shipping Policy is provided for general informational purposes and does not constitute legal advice.